The Company:

Founded in 1978, Cabot Hosiery Mills is an American manufacturer of premium socks with uncompromised comfort, durability, and fit. With a family of brands including Darn Tough Vermont, Wide Open, and Cabot & Sons, our mission is to make the world’s best socks, in Vermont, USA, and back them with our Unconditional Lifetime Guarantee. We are family owned, three generations strong, and have yet to produce our best sock.

Job Summary:

As we continue to scale one of the fastest growing apparel brands, we are seeking a shift supervisor to assist the shift manager in providing oversight for our manufacturing operations. The shift supervisor is the frontline for managing employee performance, schedules & ensuring product quality. They are also focused on conducting employee performance reviews, managing time & attendance and coaching. This person will work with machine operators, technicians, managers, and QC staff to optimize productivity according to production schedules, providing clear communication to appropriate personnel. The role will participate in continuous improvement activities designed to address operational issues.

We pay $65,000 to $70,000 annually, based on experience. 1st Shift is 5 AM to 3:30 PM, Monday through Thursday.

Key Responsibilities:

• Supervise operational activities to include assigning job tasks, coordinating workflow, & adjusting team staffing as needed to optimize team & shift performance.
• Provide front line response to employee issues as they arise and respond or redirect them to others for resolution

• Ensure that the company Environmental Health & Safety programs are fully implemented and followed by the employees for the operational area of responsibility.
• Support the cultivation of an employee-oriented culture that emphasizes respect, inclusion & feedback while promoting quality,continuous improvement & high performance

• Monitor equipment & operators to ensure proper performance - coach operators to use equipment or perform technical procedures; use spec. sheets or other instructions to determine equipment setup, workflow, & standard work requirements
• Manage employee time & attendance via Paycom system and ensure hours are accurately recorded
• Conduct annual performance reviews for team members in a timely & professional manner
• Communicate work status & exchange information with others across all operations within the operations Department, & with shift managers
• Monitor operators to ensure they perform standard work – communicate, correct, & coach to resolve any issues that arise
• Confer with others to resolve production problems or equipment malfunctions - inspect production equipment & output for quality standards
• Identify and order materials, supplies, or equipment. Ensure packaging materials are prepared & available, & communicate with staff across the department, team leads, & shift manager
• Ensure production data is recorded accurately – scanning tickets, work volumes, & production reports at the end of the shift
• Work with staff to develop and achieve career goals within the Company
• Work with QC on questionable issues with socks or work orders
• Stand in for Shift Manager when needed to cover absence & vacation etc.
• Other duties as assigned by the shift manager.

Qualifications:

• Competence in Microsoft Excel, Word, Outlook, time keeping/payroll systems.
• Proven communication & listening skills required to direct employees in the workplace.
• Application of sound judgement & decision-making to respond to situations with success
• Reliability & sensitivity required to address conflict, delegate tasks & monitor employee performance in the workplace

• A positive & problem-solving approach to all aspects of their position
• Education equivalent to High School diploma or GED equivalent (Bachelor’s degree &/or college credits preferred)

• 3+ years’ experience in a manufacturing setting – preference given to a strong knowledge of all processes relevant to DTV knitting operations.
• Highly responsible & reliable and able to manage confidential information.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with colleagues as part of a team.
• Ability to be professional and respectful at all times.
• Passionate about working for a values driven company and fully committed to building great cultures and high performing teams
• This position requires commitment to embrace the company’s culture through the alignment of personal behaviors with the company’s core values.
• Flexible nature to manage competing and changing priorities weekly

Working Conditions:

• Manufacturing environment – exposure to machinery, noise and other adverse conditions for periods of time depending on the role.
• Ability to lift at least 30 pounds.
• Manufacturing environment – exposure to machinery, noise and other adverse conditions exists.
• Company operates 24/7 and occasional requests to attend working sessions off shift are required.
• Travel locally to all the organization’s sites and locations as required.

This job description should not be interpreted to be a complete list of all the duties, qualifications and responsibilities performed by the jobholder. To maintain organizational flexibility, the organization has the discretion to add, drop or change at any time the duties, responsibilities and expectations of this position. This job description does not constitute an offer of employment, continuous employment or an employment contract. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions of this position.