The Employee Excellence Liaison is responsible for fostering a high-performance culture by supporting employee engagement, recognition, development, and communication across the organization. This role serves as a bridge between employees, leadership, and HR to ensure concerns are addressed, successes are celebrated, and improvement opportunities are surfaced and acted on. The Liaison will work across all GSP sites, playing a key role in building a positive, collaborative, and high-accountability work environment.

Key Responsibilities

Employee Engagement & Communication

• Serve as a primary point of contact for employee feedback, questions, and workplace concerns.
• Support site-level engagement initiatives and action plans.
• Facilitate two-way communication between employees, supervisors, and HR.
• Help coordinate focus groups, surveys, and engagement check-ins.

Employee Recognition & Culture

• Lead or support employee recognition programs, milestone celebrations, and reward initiatives.
• Promote positive culture-building activities that reinforce company values and expected behaviors.
• Identify and highlight employee achievements across departments.

Onboarding & Employee Experience

• Assist with new hire integration, ensuring employees have a smooth and informed start.
• Partner with managers to monitor early engagement and address onboarding gaps.
• Support employee retention by monitoring trends and escalating concerns early.

Training & Development Support

• Partner with HR and Workforce Development to help employees access training, upskill opportunities, and career development resources.
• Track participation in development programs and promote available resources.

Workplace Improvement & Continuous Feedback

• Surface common themes in employee feedback and recommend solutions.
• Participate in improvement teams focused on culture, safety, or employee experience.
• Help ensure consistency in communication and application of policies.

Required:

• Strong communication and interpersonal skills
• Demonstrated ability to build trust and maintain confidentiality
• Basic understanding of HR processes, employee relations, or engagement initiatives
• Ability to collaborate across departments and with all levels of the organization
• Strong problem-solving and organizational skills

Preferred:

• Prior experience in Hospitality, HR, workforce development, engagement, or operations support
• Familiarity with manufacturing environments
• Training or facilitation experience