Life & Annuity Compliance Workflow Coordinator

Company Summary

Come join one of America’s fastest growing insurance companies with a stable history of over 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good.

Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.

We invite you to explore what we have to offer and to join our cause.

Role Summary

Are you looking to begin your Compliance career with an opportunity to join Life & Annuity Compliance? We are seeking a talented individual who is passionate about continuing to develop their professional expertise through learning more about Compliance and how what we do applies to other organizational processes.

The successful candidate will become part of the Regulatory & Risk Guidance (“R&RG”) team and will complete routine assignments to coordinate the workflow of all four Life & Annuity Compliance teams and perform anti-money laundering (“AML”) transaction monitoring processes. In this role you will primarily communicate with your immediate supervisor, other team leaders, and peers.

As part of our team, you will have the opportunity to apply the skills you have already gained through your work experience, while continuing to grow your business and compliance knowledge as you take the next step in your career journey. The main products handled by the Company are fixed life insurance, including indexed universal life insurance, along with living benefits, and fixed annuities, including fixed indexed annuities.

Essential Duties and Responsibilities

• Accountable for the daily intake, logging, and assignment determination of all incoming Life & Annuity Compliance advertising requests, complaints, sales practice referrals, and fraud referrals.
• Contribute to the research, analysis, solution, and response to AML transaction monitoring applying acquired skills and theoretical knowledge to standard procedures.
• Use knowledge and skills for routine and ad-hoc tasks within internally established time standards.
• Work under general supervision with work reviewed periodically.
• Build relationships with internal peers.
• Handles routine assignments and identifies the need for exception to standard practices.
• Understands NLG values and Servant Leadership Tenets and actively integrates principles into daily work life.
• All other duties as assigned.

Minimum Qualifications

• 3 years Total Combined post-secondary education and relevant work experience.
  • 3 or more years related work experience and a High School Diploma, OR
  • 1 or more years related work experience and an Associate's Degree, Technical/ Trade School Certificate, or 2 or more years college-level coursework.
• Proficiency in Microsoft Office Suite.
• Ability to provide exceptional customer service through empathy, listening, and understanding client needs.
• Demonstrate tact and professionalism and the ability to interact with individuals.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment, with a high degree of accuracy.
• Ability to maintain confidentiality on sensitive matters.
• Strong organizational, time management, qualitative, and analytical skills.
• Effectively work in a team environment, closely collaborating with multiple teams and peers.
• This position currently offers an onsite hybrid work schedule, with the expectation that you are in the office three days per week during onsite core days. Our current onsite core days are Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.

Preferred Qualifications

• Basic fixed life insurance and annuity experience.

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.

Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position. National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.

National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.

National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.

National Life Group

1 National Life Dr

Montpelier, VT 05604

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