After Issue Intern - Summer 2026
National Life Group
After Issue Intern - Summer 2026
Please note that we do not offer visa sponsorship for this position.
Come join one of America’s fastest growing insurance companies with a stable history of over 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good.
Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.
We invite you to explore what we have to offer and to join our cause.
POSITION SUMMARY:
At National Life Group, we are reimagining how we serve customers and agents by enhancing experiences, streamlining operations, and leveraging data for smarter decisions. Our mission is to activate, engage, and connect with buyers and sellers to boost production, strengthen relationships, and foster meaningful, purpose-driven connections that provide peace of mind.
The After-Issue Intern will collaborate across teams to support AI-driven initiatives, develop performance metrics, and analyze adoption and engagement, gaining hands-on experience in customer experience, operational strategy, and enterprise transformation while contributing insights that shape success.
RESPONSIBILITIES:
- Rotate across teams to understand post-issue support and experience delivery
- Present insights and recommendations in written, verbal, and presentation forms to guide strategy
- Analyze customer and agent interactions to identify improvement opportunities
- Execute improvement initiatives across after issue departments
QUALIFICATIONS:
- Interest in customer experience, operations, and data analysis
- Experience working with data (academic or practical) is a plus
- Strong communication and analytical skills
HOW YOU SHOW UP:
- Collaborative and comfortable working with cross-functional teams
- Highly reliable, engaged and possess a service attitude
- Proactive in identifying opportunities and sharing ideas
- Curious and eager to learn across multiple functions
PROGRAM HIGHLIGHTS:
- 10-week paid internship (June 2 - August 7) with formal orientation and onboarding
- Department rotation for broad exposure
- Mentorship and Networking opportunities
- Hands-on experience with real projects and data
- Insight into digital transformation and customer strategy