New Business Associate, Equity Services Inc.
National Life Group
Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
About Us
At Equity Services, Inc. (ESI), we are more than a broker-dealer. We’re a passionate team helping financial professionals and their clients create confidence in their financial future. We do this through our entrepreneurial hunger, our outside-in mindset, and a culture of real-time communication and feedback. We are part of the National Life Group family — a purpose-driven company committed to keeping our promises for over 175 years.
Please note that we do not offer visa sponsorship for this position.
Role Summary
As a New Business Associate for Equity Services Inc., you'll be instrumental in processing securities applications and ensuring efficient and accurate business operations. Dive into a role that combines research, data management, and customer engagement. This position is pivotal in ensuring the smooth operation of our new business processes, providing an excellent opportunity to contribute significantly to our team and develop a career in the financial services industry.
This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.
Essential Duties and Responsibilities
- Build and maintain superior customer relationships by listening, understanding their specific needs and delivering service to meet/exceed customer expectations resulting in repeat business and customer loyalty.
- Consultative and attentive to customer needs, professional and proficient in handling questions over the telephone for both internal and external customers
- Process securities applications using our electronic workflow system, ensuring accuracy and adherence to regulations.
- Perform thorough research to gather necessary information, utilizing various resources to complete applications and resolve queries.
- Key in and maintain client profiles and financial data within our record-keeping system accurately.
- Collaborate with team members to meet processing deadlines and manage workload effectively.
- Provide support and guidance on our firm’s procedures, focusing on forms accessibility, electronic workflow, and eSignature processes through written communication and training materials.
- Maintain confidentiality of all client and company financial information.
Minimum Qualifications
- Demonstrates a strong capability to focus and perform in a fast-paced environment.
- Exhibits excellent organizational skills, with a knack for prioritizing tasks efficiently.
- Customer focused with inbound/outbound customer service or relationship management experience, preferably in Financial Services.
- Shows a keen willingness to both teach and learn, sharing knowledge with team members.
- Proficient in MS Office Suite and quick to learn new software programs.
- Holds the ability to work independently on research tasks and data entry with minimal supervision.
This role is pivotal in ensuring the smooth operation of our new business processes, providing an excellent opportunity to contribute significantly to our team and develop a career in the financial services industry.
Benefits
- Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!
Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
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National Life Group
1 National Life Dr
Montpelier, VT 05604