Full-Time, In-Person PositionLocation: Burlington, VermontSkida is looking for an experienced and motivated individual to lead retail store operations and manage events within a dynamic and fast-paced environment. This role is responsible for overseeing daily retail operations, driving sales performance, maintaining a high standard of customer service and visual merchandising, and ensuring our events are well planned and executed. The ideal candidate will bring a background in retail leadership, a passion for style, and a proven ability to manage and develop a team to achieve business goals.Key Responsibilities:- Oversee daily operations of the flagship store, ensuring a clean, organized, and welcoming environment.- Lead, train, and motivate the showroom team to meet and exceed sales targets, adhere to service standards, provide excellent customer service, and maintain a beautifully merchandised floor.- Provide outstanding customer service by personally engaging with customers and resolving issues effectively.- Create and maintain visual merchandising displays to inspire and delight, showcasing storytelling and breadth of product assortment. Plan and execute in-store displays and seasonal showroom updates.- Plan, organize, execute, and attend events to drive foot traffic, enhance brand visibility, and to achieve sales goals.- Implement loyalty programs and initiatives to encourage repeat business and customer retention.- Plan and organize Annual Sidewalk Sale event, ensuring sales goals are met.- Monitor inventory levels for both the showroom and back stock and enter sales orders to ensure timely replenishment.- Generate reports on sales, customer feedback, and operational efficiency; provide insights to management.- Create the weekly schedule for part-time staffing, ensuring proper coverage and efficient use of resources.- Understand and execute cash flow procedures.- Ensure compliance with health and safety regulations and company policies.Qualifications:- 2+ years of experience in retail or showroom management- Must be available to work weekends and holidays when the store is open- Excellent communication and interpersonal skills- Ability to positively and proactively handle customer concerns- Experience with inventory management and merchandising- Organizational and multitasking abilities- Strong team leadership skillsDon’t meet every single requirement? Our organization is dedicated to building a diverse, inclusive, and authentic workplace; if you’re excited about this role but your past experience doesn’t align perfectly with every qualification, we encourage you to apply. Please be sure to attach your resume.Interested? Please send a resume and cover letter to careers@skida.com with "Retail Manager" in the subject line.This position is not remote and is based at Skida’s office in Burlington, Vermont.