Licensing & Communications CSR
University of Vermont
Licensing & Communications CSR
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Position Details
| Advertising/Posting Title | Licensing & Communications CSR |
|---|---|
| Posting Summary | Serve as Licensing and Communications Coordinator / Customer Service Rep for the Research Center for Children, Youth, and Families (RCCYF), publisher of social and behavior assessment tools known as the Achenbach System of Empirically Based Assessment (ASEBA®). Contribute substantively to the RCCYF’s nonprofit mission by providing licensing coordination, communications development, and customer service. Creatively produce an annual catalog using desktop publishing software. Maintain dynamic website (www.aseba.org) and create enhanced product images for an e-commerce site. Edit ASEBA® manuals, guides, and assessment forms for publication. Prepare and tailor license agreements from standard templates for mental health care providers and researchers licensing the use of ASEBA® products. Communicate with applicants, generate invoices, track status of signatures and customer payments from initial license application through full execution of license agreement. Field questions and requests from customers and authorized distributors and provide responsive, thorough, and timely replies by e-mail and phone. Process sales orders through the A/R system and fulfill orders as part of small, cross-functional customer service team. Pay bills, write checks, and prepare bank deposits, in a backup capacity. |
| Minimum Qualifications (or equivalent combination of education and experience) | Associate’s degree in relevant area. One to three years’ experience using Microsoft Word, Adobe InDesign, PhotoShop, and/or WordPress; or equivalent combination of education and experience from which comparable knowledge and skills can be acquired. |
| Desirable Qualifications | Bachelor’s degree in psychology. Experience with QuickBooks and e-commerce. Customer service experience. |
| Anticipated Pay Range | $22.00 - $25.00/hour |
| Other Information | Ability to lift up to 25 pounds and occasionally stand for long periods. |
| Special Conditions | Contingent on continued funding, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), Bargaining unit position, This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy, Background Check required for this position, A probationary period may be required |
| FLSA | Non-Exempt |
| Union Position | Yes, UVMSU |
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
| Job Location | Burlington, Vermont, United States |
|---|---|
| Job Open Date | 08/08/2025 |
| Job Close Date (Jobs close at 11:59 PM EST.) | |
| Open Until Filled | No |
The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.
| Position Title | Office/Prgm Support Generalist |
|---|---|
| Posting Number | S5703PO |
| Department | Psychiatry/55750 |
| Position Number | 005872 |
| Employee FTE | 1.00 |
| Employee Term | 12 |
Supplemental Questions
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- How did you hear about this employment opportunity?
- Chronicle of Higher Education
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- Vermont JobLink (Department of Labor)
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- Please specify here where applicable. Enter "NA" if not applicable.
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Documents Needed to Apply
- Resume
- Cover Letter/Letter of Application